Get to know us at Y Soft (2024)

Company
About Y Soft

By simplifying and automating everyday work, Y Soft clears the path for businesses to focus on what matters. Y Soft products are enjoyed by over 29,700 customers around the world, including 44% of the Global Fortune 500 companies. Get to know us better here.

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We help businesses and their people build better ways of working

Y SOFT MILESTONES

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Y Soft continues to grow as we embrace our aim and ambition to become a cloud-first office solutions provider. In July 2022, we acquired EveryonePrint, a Danish cloud print software provider, based in Copenhagen.

With the acquisition, we were able to amplify and speed up our cloud offering availability and welcomed Tavs Dalaa, previous CEO in EveryonePrint to our team as our new Chief Technology Officer (CTO), along with a great team of cloud developers, frontline team members, and support staff.

With a vision to help businesses and their people build better ways of working, we introduced YSoft AIVA to the market, our robotic solution to automate device testing, configuration and improvement workflows.

In November of 2022, Y Soft received the ‘Best MPS Innovation’ Award from Managed Print Services Association (MPSA).

As a global pandemic radically changed the business landscape, Y Soft embraced an urgent application for our 3D print technology. In the Czech Republic and around the world, Y Soft employees created face shieldsfor health care workers to use with or in place of scarce N95 masks.

In mid-July, we announced our SAFEQ Cloud family of print management services and our commitment to a Cloud-first future.

Next, in close collaboration with Microsoft, Y Soft announced YSoft OMNI Series— a new and cost-effective way to deliver simplified cloud printing to older printers already in use.

Our 3D print solution for schools made a big leap forward this year as we expanded YSOFT BE3D Academy with many new teacher-tested lesson plans matched to STEAM curriculum goals.

Finally, it was time to celebrate our 20th birthday as an innovative global technology company, a rowdy and joyous occasion for employees, partners and customers alike

Y Soft expanded its executive team to meet the company growth trajectory with Barry Löwer as CSO, Ondřej Župka as VP of Manufacturing and Stephanie Kennard as EVP in North and Latin America. The company’s product portfolio grew with the addition of Embedded Terminal for Brother, a patent-pending new card reader, the USB Card Reader 3 MFX, and a new 3D curriculum resource and BE3D Academy.

Y Soft also outlined its Cloud First strategy for new products & services development. The first outcome was announced in late 2019 as a beta program for partners to begin testing YSoft SAFEQEdge Core, an SMB solution that combines cloud-hosting with edge computing.

The company’s growth necessitated larger offices in the U.K. and China, the latter including a warehouse for Y Soft’s hardware portfolio to specifically serve the Chinese market. Y Soft Ventures, the company’s venture arm, announced a new fund and awarded its first recipient, NenoVision, followed shortly thereafter with VRgineers.

Y Soft became a finalist in the prestigious Czech awards, Roku Firma 2019, in the Vodafone Regional Finalist Company of the Year in the South Moravian Region category. The company also announced its Corporate Social Responsibility program, a 4-prong approach designed for social good, transparency and a competitive business environment.

The reach of YSoft SAFEQ expanded with embedded versions for Epson and HP multifunction devices. IOTA Hardware Division was formally announced recognizing the growing demand for YSoft hardware solutions. 2018 saw a marked increase in customer’s use of YSoft SAFEQ in the private cloud and YSoft was recognized by Quocirca as having innovative products/solutions that support secure, digital workflows in the mobile, cloud enabled future workplace.

YSoft Lab’s work in robotics for testing automation has proven that (wo)man and machine can work well alongside each other when the machine takes care of repetitive tasks letting employees focus on the more interesting aspects of work. The merger of YSoft and be3D completed the necessary legal processes and 3D printer manufacturing is now performed in YSoft’s expanded manufacturing facility in Brno.

YSoft CEO, Vaclav Muchna, was honored to receive the Centennial Award from the U.S. Embassy in Prague for the development of Czech-American economic ties. YSoft also formalized its Corporate Social Responsibility (CSR) strategy affirming its commitment to think globally and act locally and chose to focus on activities that protect a transparent and competitive business environment.

A new R&D center in Ostrava, Czech Republic, was established in June and YSoft China Ltd., a new subsidiary, opened in August in the Shanghai District Technology Development Center to support growth in China, the world’s second largest market.

In Brno, Czech Republic, YSoft’s manufacturing, logistics and shipping staff moved their operations out of headquarter offices into a nearby, larger area in November. The new facility allows for larger volume capacity in manufacturing YSoft SAFEQ hardware in addition to prototyping and testing new designs for our R&D teams as they work on new innovations in YSoft Lab projects.

With the introduction of YSoft SAFEQ 6, our flagship enterprise print management solution becomes a platform. As a platform, it now includes document capture and 3D print management in addition to print management. YSoft SAFEQ is also integrated into YSoft be3D eDee, the first 3D solution that combines a 3D printer with a print management, workflow and an accounting system.

YSoft becomes the first company to offer print management as a subscription service for all major multifunction devices. YSoft SAFEQ is expanded to support mobile devices such as Mac laptops and smartphones and tablets on the iOS and Android platforms. YSoft also introduced SaaS pricing for its software and support services enabling use of YSoft SAFEQ on a pay as you go model.

A new version of YSoft SAFEQ 5 was released, complete with a range of new features and enhancements. We bought a majority stake in be3D, a company that develops and manufactures 3D printers, thereby expanding our portfolio to include 3D printing. We set up YSoft Ventures, a venture capital fund designed to support innovative projects. YSoft won the CzechInvest "Investor of the Year" award in the IT and Shared Services category for 2013.

We acquired Equitrac Systems of Australia and established an office in Dubai. We became the first company providing print management solutions with offices around the world and customer service in all time zones.

The updated YSoft SAFEQ 4 included a range of revolutionary features such as Print Roaming, Private Cloud and Mobile Printing. The Brno headquarters relocated to a new building with a stylish work environment fostering employee satisfaction and creativity.

We established an office in Miami, Florida to support the customers and partners in Central and South America. YSoft invested significantly in the expansion of a quality assurance (QA) department for testing purposes.

We introduced the new YSoft SAFEQ Terminal UltraLight and YSoft SAFEQ Terminal Professional with a full-color display. Václav Muchna received the "Technology Entrepreneur of the Year" award for the Czech Republic and "Entrepreneur of the Year" for the South Moravian region.

We introduced the new YSoft SAFEQ Terminal UltraLight and YSoft SAFEQ Terminal Professional with a full-color display.

We developed a USB card reader designed to facilitate card authentication on integrated terminals. YSoft established new offices in Japan and Israel. The acquisition of XpertImage resulted in the establishment of a key office for the US market in the Dallas, Texas area.

We launched the remote server (RS), a predecessor of the offline remote spooler (ORS), in order to provide large corporations and institutions with offices around the world an efficient system for the transmission of print tasks and centralized print management and reporting services.

Thanks to the enormous success of the YSoft SAFEQ Terminal Professional, we were able to buy a production line. In addition, to further improve our terminal hardware, we developed the first integrated terminal for multifunction printers. Ernst & Young presented Václav Muchna with the "Emerging Entrepreneur of the Year" award.

SmartQ was renamed YSoft SAFEQ. We introduced a revolutionary hardware terminal, the YSoftSafeQ Terminal Professional, with a large touch screen and integrated proximity card reader.

We introduced SmartQ, software designed to control the printing and copying process and also the predecessor of YSoft SAFEQ. SmartQ enabled secure printing through a server, copying based on SNMP communication with the printer, blocking printing functions and charging for printing services. YSoft was the first company in the world to introduce this precise charging system.

YSoft was founded in 2000 as part of a student project at Masaryk University in Brno. After several failed projects, the new company managed to secure a key order. We developed the first application enabling the authentication of printer users using a card reader – the predecessor of the current Print Roamingmodule. We found our market niche, thereby focusing our entire development process on the control of access to printed documents using identification cards and readers.

The Y Soft Difference

We Prioritize Innovation & Growth

Businesses everywhere need to depend on a solutions provider who is committed to bringing new innovations to the market, going beyond the traditional R&D teams. At Y Soft, we recognized this early on and created YSoft Labs, an internal innovation hub, and Y Soft Ventures, a venture arm that invests in promising technology from European start-ups.

We Care About our Customers

Any business can claim that customers always come first, but at Y Soft, we measure our performance on our Customer First Approach. Are we meeting SLA compliance? Are we receiving excellent reviews after each support interaction? Are we delivering customized services that customers love? (Yes!). These are a few of the ways we measure our Customer First goals.

We Manufacture In-House

While various Y Soft offerings are software solutions, many customers need optional companion hardware such as card readers and external terminals. While competitors require customers to source these components from other suppliers,YSoft designs, tests andmanufactures its hardware in-house.This ensures that the entire solution works seamlessly while eliminating separate support and invoicing migraines.

We Are Locally Available

YSoft hasoffices in a large number ofcountriesaround the world withdedicated staff who can help you in your time zone and in your language. Additionally, our user software is localized in over 35 native languages.

We Offer aPlatform for Growth

At Y Soft, we deliver our solutions as platforms. A platform approach enables customers to add new functionality easily and when needed. Common resources are leveraged and integrated so customers don’t have to pay for separate products. As your company grows, we’re right there with you – with a platform designed to grow at your pace- your way.

We Empower Excellence

While most companies are quick to make a sale, we’re invested in your continued success and empower your excellence through an internal framework that allows us to design and deploy a solution that helps you meet your ROI goals – even after deployment. When you do business with Y Soft, you work with certified project managers and partners who understand your critical success factors.

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Here's how Y Soft makes a difference for businesses like yours

Our core values

BE ACCOUNTABLE

Strive for quality work at all times. Deliver results that exceed expectations.

BE DRIVEN

Have the confidence to promote your ideas and gain consensus. Always be flexible and adapt to change quickly.

BE ENERGETIC

Motivate and challenge others to think outside the box to create new ideas and better solutions.

BE ENTHUSIASTIC

Have a “can-do” attitude and seek positive results. Learn from failure so you can succeed next time.

BE ETHICAL

Deliver results and follow through on all of your promises. Match your behaviors to your words and take responsibility for your actions.

BE OPEN

Be open to all ideas and welcome different points of view of others. Encourage and support collaboration across teams and organizations.

Our Corporate Social Responsibility

We protect our business environment

We’re protecting a transparent and competitive business environment. By focusing on the initiatives needed for the industry to thrive, we encourage a healthy and strong competitive landscape, focused on making a positive social impact.

We support democratic legislation

Businesses and employees need to work under a government that is transparent and uses legal lobbying to propose, enact and protect democratic legislation. Y Soft continues to support Rekonstrukce Státu.

We act as a civic society

Y Soft corporate values encourage employees to be ethical, confident, driven and open. We wish to extend our values outside the company to the local communities in which we work and live.

Want tolearn more about our Corporate Social Responsibility? Explore our efforts here.

More than 30,900 customers
and partners trust Y Soft

By using the be3D printer we saved between 100 and 200 hours. And doing this project any other way would have cost 20 times more.

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Thanks to the optimization of our print environment using MFPs with YSoft SAFEQ, we managed to reduce the cost of printing and copying operations by 30%. Because of this steep reduction in costs, we expect ROI within two years.

Our print system is easier to manage now that we have YSoft SAFEQ.

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YSoft is extremely responsive. As soon as we contact them, they deal with the issue straight away. I’ve even had YSoft people return my call from overseas, which is an incredible commitment to service.

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YSoft SAFEQ has changed the printing culture within our company. Users print just what they really need with less color prints. Thanks to YSoft SAFEQ reporting, we have identified and managed users who had a history of high volume printing.

Severn Trent Water

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Without a doubt, our biggest demand was to have a stable printing infrastructure and competent local support established, demands which were fully met after the implementation of the project. The printing and scanning solution installed by YSoft is of key importance for our long-term goals to provide clear and transparent business processes within the Group.

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Leadership Team

VÁCLAV MUCHNA

Global CEO & Chairman of the Board

Václav co-founded YSoft in 2000 in Brno, Czech Republic, with the vision of creating a global organization that operates without borders.

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MILAN FUJITA

CEO, Asia Pacific

Milan oversees strategic business development and partner relationships in the Asia Pacific region. He also holds responsibility for general management of the YSoft subsidiaries in that region.

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MARTIN DE MARTINI

Chief Information Officer (CIO)

Martin co-founded YSoft with Vaclav Muchna. Martinoverseesthecompany’s global IT and system integration teams, project managers and YSoft’s internal and external standardization processeswhile continuing to evangelize new technology.

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TAVS DALAA

Chief Technology Officer (CTO)

Tavs leads our product development along with our product marketing department. As CTO, he stands at the forefront of our technology innovation. Tavs works closely with our partners and other C-liners to ensure we make the rightdecisions for our overarching technology infrastructure to best align itwith our business goals.

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BARRY LÖWER

Chief Sales Officer (CSO) & Board Member

Barry is responsible for planning and managing Y Soft’s sales and business development activities across the entire Y Soft product portfolio, as well as helping lead Y Soft’s growth trajectory.

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ADAM BISHOP

Chief Marketing Officer (CMO)

Adam leads Y Soft’s global marketing initiatives, including Partner Marketing, Go-to-Market, Marketing Communications, and Growth & Brand. He is responsible for establishing the company’s integrated marketing strategy, positioning and messaging, brand awareness, and thought leadership activities.

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ONDŘEJ KRAJÍČEK

Chief Technology Strategist (CTS)

As Chief Technology Strategist, Ondřej ensures YSoft products leverage the most advanced technology mapping to customer demands and evangelizes his innovative thinking with customers, partners and at industry events.

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WOUTER KOELEWIJN

Chief Product Officer (CPO)

As Chief of Products, Wouter is responsible for existing and new product direction ensuring that product delivery is smooth, while keeping YSoft in the forefront of new innovations. He is directly responsible for the product management and product marketing teams.

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MARCEL FEJTEK

Chief Operating Officer (COO)

Marcel oversees manufacturing, logistics and operations for YSoft and its subsidiaries.

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HANA FERKLOVÁ

Chief Legal Officer (CLO) & Board Member

Hana is responsible for developing and leading corporate legal strategy to promote and protect Y Soft‘s global interests, and for overseeing delivery of legal support required to accomplish Y Soft’s global corporate objectives, strategies and priorities. She is also responsible for developing and leading internal audit and corporate compliance programs.

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JOHN COLLINS

Chief Finance Officer (CFO) & Vice Chairman of the Board

As CFO and Vice Chairman of the Board, John brings his strategic financial management and business planning expertise to Y Soft.

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People enjoy working with us

“Y Soft In The Cloud Has Given Our Printing Services Negligible Infrastructure Footprint”

Senior Solution Architect, Education Industry

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